Poly CCX 500 Business Media Phone (Open SIP)

Overview

The Poly 82Z78AA is a business media phone designed to enhance daily communications with a 5-inch color touchscreen and support for up to 24 lines. It delivers full-duplex HD audio, ensuring clear conversations whether you use the handset, speakerphone, or a wired headset. This phone is built to handle busy professional environments where managing multiple calls and maintaining call clarity are essential.

Its interface offers quick access to contacts and call controls, helping users stay organized and efficient throughout the workday. The device’s flexible connectivity options and accessibility features make it a practical choice for a variety of office setups.

Key features

• 5-inch color touchscreen that simplifies navigation and call management
• Support for up to 24 lines with Open SIP compatibility to handle multiple calls
• Poly HD Voice combined with Acoustic Fence and Acoustic Clarity technologies for clear, noise-free conversations
• Dual Gigabit Ethernet ports with Power over Ethernet (PoE) support for seamless network integration
• Bluetooth 4.2 connectivity for wireless headsets and accessories
• USB-A and USB-C ports to connect headsets or storage devices as needed
• Electronic Hook Switch (EHS) compatibility to enhance headset flexibility and convenience
• Full-duplex communication with echo cancellation to maintain natural conversation flow
• Hearing aid compatibility and TTY adapter support to accommodate users with hearing impairments
• Wall-mountable design with optional hardware for adaptable office placement

Key specs

• Display: 5-inch color touchscreen
• Lines supported: up to 24
• Audio: full-duplex HD voice with echo cancellation
• Ethernet: dual Gigabit ports with Power over Ethernet (PoE)
• Bluetooth: version 4.2
• USB ports: USB-A and USB-C
• Compatibility: Electronic Hook Switch (EHS), hearing aid compatible, TTY adapter support

Connectivity and compatibility

This phone offers versatile connectivity options to fit into various office environments. Dual Gigabit Ethernet ports allow for reliable wired network connections, with PoE support simplifying power and data delivery through a single cable. Bluetooth 4.2 enables wireless headset pairing, while USB-A and USB-C ports provide additional options for headsets or external devices. EHS compatibility further enhances headset integration, making it easier to manage calls hands-free.

Ideal uses and environments

The Poly 82Z78AA is well suited to busy office settings where professionals need to handle multiple calls efficiently and maintain clear communication. Its noise reduction features make it a strong choice for open workspaces or remote work environments where background noise can be a challenge. Accessibility features ensure it supports users with hearing impairments, while the option to wall-mount the phone adds flexibility for different office layouts. Overall, it fits naturally into professional environments that demand reliable, high-quality communication tools.